Ticket Grid (Mobile Ops)
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Network & Infrastructure

Ticket Grid (Mobile Ops)

Specialized mobile application for field operators to receive real-time tickets, acknowledge network issues, and resolve them as a quick-response team.

Strategic Overview

Specialized mobile application for field operators to receive real-time tickets, acknowledge network issues, and resolve them as a quick-response team.

Project StatusProduction Ready
Lead Technical Stack
React NativeExpo CLIREST APISocket.io

Project Showcase

Objectives & Outcomes

Field operator real-time ticket reception
Instant problem acknowledgment workflow
Rapid issue resolution & status updates
Optimized coordination for field response teams
Ticket Reception
Instant arrival for field operators
Quick Response
Streamlined acknowledgment flow
Status Updates
Real-time resolution tracking
Team Coordination
Multi-operator sync

Front-End Development & Integration

Lead Mobile Developer

Karthik

Technical AreaResponsibilities & Impact
Core Contribution

Engineered high-performance mobile workflows for field operators using React Native and Expo CLI.

Team Collaboration

H

Harsha

Main Backend Lead Developer

Architecture and optimization of the core NMS backend API for ticket management.